The Verizon-approved Ultra-Rugged Handheld Device GT-500V model
Why is there a separate model for the Verizon network? And where does certification come in? Well, Verizon has something called Verizon Wireless Open Development. It is a program that encourages developers to create new products, applications and services in addition to what Verizon Wireless itself offers.
There's a Verizon certification process that's conducted by approved external test labs. FCC-approved devices are tested and certified for compliance with Verizon's Wireless Open Development requirements for LTE. In essence, the testing makes sure that a device fully adheres to Verizon's technical network specifications and won't cause interference with other spectrum users or jeopardize network security. And the AMobile Ultra-Rugged Handheld Device GT-500V has this official 4G LTE Verizon certification.

But don't AT&T and Verizon, the two largest wireless telecommunications providers in the US, use different wireless technologies altogether? Yes and no. Before 4G networks, AT&T used incompatible GSM/GPRS/EDGE and Verizon CDMA/WCDMA technologies. When 4G/LTE came along, both camps used LTE (Long Term Evolution), albeit not necessarily the same LTE bands. AT&T is using LTE bands 2, 4, 5, 12, and 17, whereas Verizon uses 2, 4 and 13. With its WorldMode modem capabilities, the GT-500 platform inherently supports all of these technologies, but the FCC (and Verizon) still have certification requirements.
All that said, there are some small differences between the standard GT-500 and the GT-500V. Whereas the original GT-500 had dual SIMs, one for 2G and one for 2G/3G/LTE, the Verizon version only has one SIM socket and LTE band 2, 4, and 13 support. The battery packs 19.8 watt-hours instead of 17.8, and there is an extended 29.6 watt-hour battery available. RAM is up to 3GB from 2GB in the standard GT-500, and the Verizon version gets a 5MP frontal camera instead of just 2MP.
Contemporary display — 5-inch and procap multi-touch
The Ultra-Rugged Handheld Device GT-500's 5-inch display would have looked very large for a handheld just a few years ago. The iPhone launched the modern smartphone era with a 3.5-inch screen in 2007, selling tens of millions, and it wasn't until 2012 that Apple introduced the iPhone 5 with a larger 4.0-inch screen. Since then, of course, the consumer smartphone screen size grew to the current 4.7 to 5.5 inches.
As a result, the Ultra-Rugged Handheld Device GT-500 display now looks just about right — not too large but also not too small to work on. It helps that the GT-500 display is crisp and sharp. The screen's 1280 x 720 pixel resolution is not quite as high as the full 1920 x 1080 pixel 1080p screen of the 5.5-inch iPhone 6 Plus, but 294 pixels per inch is still super-sharp and actually beats all of Apple's retina iPads and MacBooks save the iPad mini Retina (324 pp). It's much sharper than the original iPhone (163 dpi), and even the 5K Retina iMac27 this review was written on (218 dpi). And it's an IPS (In-Plane Switching) screen, which means it has perfect viewing angles from all directions, without any color or contrast changes.
The pictures below show a comparison between an iPhone 6 Plus and the Ultra-Rugged Handheld Device GT-500 outdoors, both at automatic brightness. Apple's big 6 Plus is said to have a maximum screen brightness of 550-600 nits. The Ultra-Rugged Handheld Device GT-500 specs claim 400 nits, but under most conditions, the Ultra-Rugged Handheld Device GT-500 looks as, or almost, as bright. Both displays are glossy, so there are reflections outdoors. Most smartphone and tablet users have learned to live with that.
Capacitive multi-touch works as everyone expects from a handheld these days — quickly and effortlessly. The touch controller AMobile used is more sensitive than that in most earlier capacitive touch devices. That means it can work when wearing certain types of thin gloves. The device doesn't come with a stylus and AMobile doesn't offer an optional capacitive pen. Any 3rd party capacitive pen will work, though those generic pens with their broad tips don't offer much more accuracy than the tip of a finger. It's not that important anyway as Android was specifically developed for capacitive multi-touch with a finger.
Android versus Windows Mobile or Windows 10 IoT
The Ultra-Rugged Handheld Device GT-500 runs Android 5.1 "Lollipop." According to the Android Developers page, as of July 11, 2016, Lollipop had a 35.1% marketshare among all Android versions in June 2016 (see latest figures), the largest of any Android platform versions (ver. 4.4 "KitKat" was second with 30.1%). Lollipop introduced enterprise-strength security to Android, moving the platform a big step forward. Note that unlike with many recently introduced industrial handhelds, AMobile does not offer a corresponding Windows or Windows Mobile based version. Why?

That's because in consumer markets, a great majority of non-Apple smartphones run Android, and even compared to Apple, Android has a commanding market share. And even though Windows Embedded Handheld remains strong in industrial markets, Android is making significant inroads there as well. As a result, many providers of rugged handhelds now offer both Microsoft and Android based versions of their devices or are leaning towards Android. AMobile's stated position is to offer whatever OS platform is best suited best for a certain type of device and application; the company offers both Android and Windows in different models of its growing rugged tablet lineup.
As far as Windows goes, note that Windows 10 IoT Mobile Enterprise is supposed to be, at last, the successor of Windows Mobile and Windows Embedded Handheld. It supports both the x86 and ARM architectures. The big advantage will be that any binary written for the Windows 10 unified core can run on Windows 10 IoT Mobile Enterprise.
For now, given Android's massive market share in handhelds, Android-based work devices have instant appeal and familiarity to those who already use Android smartphones and/or tablets at home or at work. Though often customized by voice and data service providers, the basic workings of the Android interface are very widely known by now, and a very large number of apps are available for download. Android software development and expertise is commonly available, and making Android devices available on the job can save training as well as deployment costs.
Upgrade from Android 5.1 to Android 7
In January 2018, AMobile upgraded the Ultra-Rugged Handheld Device GT-500 platform from its original Android version 5.1 to Android 7, codenamed "Nougat." As of the writing of this update to this article, April 26, 2018, according to the developer.android.com website, Android 5.1 has 18.0% marketshare (all Android 5.x "Lollipop" versions combined 22.9%), and Android 7.0 has 23% marketshare (all Android 7.x "Nougat" versions combined 30.8%). Newer is better, of course, and with "Nougat," the Ultra-Rugged Handheld Device GT-500 platform is now up-to-date as far as the OS goes. There's Android 8.x "Oreo," but its marketshare is still under 5%.
What are the advances of Android 7 over Android 5? Overall, Android 7.0 improves device performance and operation in many subtle ways. Optimized management of background processes means more reliable operation, system updates are faster, and the way all those many notifications work has been streamlined and improved. Split-screen operation is available now, the settings menu has been redone (again), and optimized power management with an improved doze mode allows the device to perform better and run longer between charges.
Kudos to AMobile for upgrading the GT-500! Not every manufacturer does that.
Additional Android contemplations
This section is not specific to the Ultra-Rugged Handheld Device GT-500; it's a general assessment of Android suitability and appeal in vertical and industrial markets.
Undeniably, the total number of available apps for a handheld software platform has become a crucially important marketing issue, as is how easily users can download apps. Apple has its slick and massive App Store. Android offers the official Google Play store, as well as third party alternates such as the Amazon Appstore for Android, Slide ME, and several others.
There is, however, an important difference between consumer and industrial markets here. Whereas a vast number of easily accessible apps is a big plus for consumers, many industrial and enterprise deployers do not want their workforce download (and distracted by) apps into devices used for work. What are the answers to this potential problem?

One approach is to use Android AOSP, which stands for Android Open Source Project, and is an open-source software stack and project, led by Google itself, but without the ability to use the Google Play store and some of the major Google apps. Android AOSP, however, still has access to alternate app stores.
Another possibility is using something like 42Gears.com's SureLock. SureLock replaces the Android desktop and allows control of applications that are available to users. It can even be configured to run in "kiosk mode" with just a single application that is always active. This way, systems integrators or IT personnel can configure units for specific use and applications, eliminating the temptation that comes with a full load of consumer apps.
The Ultra-Rugged Handheld Device GT-500 review sample unit AMobile sent us for evaluation came not only with a basic selection of useful apps, but also with the official Google Play store. That's because the GT-500 is one of the relatively few enterprise handhelds with Google GMS (Google Mobile Services) certification. This generally means it's certified to run Google-branded apps (such as Maps, Gmail, Drive, etc.) and has access to the Google Play store.
Vast supply of applications
One of the benefits of Android's controlling marketshare in smartphones is the huge and constantly growing number of applications readily available for download. That's certainly a major attractions of Android compared to, say, Windows Phone, which never really got off the ground. Most of the apps are surprisingly polished and many are still free (if you can put up with obnoxious, intrusive ads or incessant nagging about upgrading to "pro" versions).
Specialized and more complex applications, of course, may require custom software development, but chances are that an inexpensive app can be found for almost everything else. By now everyone knows about the vast variety of available smartphone apps and how useful they can be, but we still like to show a few examples, illustrating how today's combination of inexpensive, innovative software and high-powered, flexible hardware can not only entertain, but greatly enhance productivity.
Web browsing, for example, used to be, to put it mildly, painful on handheld computers. Not anymore. With super-sharp displays, lightening-quick zooming in and out, and plenty of processing powers, browsing is hugely useful on handhelds today (and we wish web designers should stop forcing dumbed-down "mobile" sites on handheld users!)
Then there's Microsoft Office, still a must-have for many corporate users. An Office 365 client is available for Android, and while it is not a complete implementation of the full Office 365, it is far more comprehensive than the "mobile" versions of Word, Excel and PowerPoint Microsoft used to offer.

Staying with productivity for a minute, one of the first things we always download into a new Android device is Microsoft's OneDrive to access cloud storage. It's great to have access to all your relevant files no matter where you are. Another super-handy utility we can't live without is a good unit converter (see the obnoxious ad at the bottom of this "free" version though). High display resolution has also made it possible to download virtual instruments and meters for just about anything.

Powerful handhelds such as the Ultra-Rugged Handheld Device GT-500 are also great platforms to record ideas and observations and perhaps do a quick sketch. We downloaded the electronic equivalent of a basic notepad (left) for typing in some notes when we didn't want to crank up MS Word, and we also like doodling notes (via apps like INKredible) or even do calligraphy, though that'd work better with the precision of a stylus. Having Skype on a device is pretty much mandatory.

Next on the list of downloads might be Google Earth for mapping, satellite imagery, mapping with traffic information, or Street View. The fairly large size and high resolution of the Ultra-Rugged Handheld Device GT-500 display makes mapping and GIS a natural for the device, and there's a large number of GPS apps that show satellite and location data.

Gracias al potente GPS y varios sensores incorporados, el Dispositivo Portátil Ultra-Robusto GT-500 es claramente más competente para la navegación y todo tipo de servicios y aplicaciones de posicionamiento y ubicación que un GPS de vehículo convencional. Las aplicaciones son infinitas.

Lo anterior es simplemente una pequeña muestra de algunas de las cosas útiles de información y productividad que se pueden hacer con el Dispositivo Portátil Ultra-Robusto GT-500 en el día a día. Miles de otras aplicaciones están disponibles, además del software personalizado o profesional que los usuarios puedan desear instalar.
Node Watch En nuestras discusiones con AMobile, los representantes de la compañía señalaron que los dispositivos de computación móvil, gracias a su rápida proliferación y aumento en el uso en aplicaciones de IoT (Internet de las Cosas), también representan un desafío creciente en términos de seguimiento, control, gestión, configuración y actualización. Para el año 2020, habrá aproximadamente 50 mil millones de dispositivos conectados, siete veces más que toda la población humana.
En ese sentido, AMobile desarrolló su solución de gestión de dispositivos basada en la nube llamada Node Watch, que proporciona un control total sobre los dispositivos móviles desplegados, mejorando la seguridad, simplificando la configuración y las actualizaciones, así como reduciendo los costos operativos, permitiendo nuevos modelos de negocios y aumentando los ingresos por ventas.
Un sistema de gestión de dispositivos robusto utilizando Node Watch podría habilitar y deshabilitar dispositivos individuales, gestionar configuraciones, supervisar el estado del dispositivo, manejar actualizaciones de firmware, encender y apagar periféricos, y desplegar, activar, actualizar y eliminar aplicaciones.
Accesorios a montones En la tecnología de consumo, tu elección de accesorios generalmente se limita a fundas protectoras (lo cual es bueno, ¡porque se necesitan!). Por otro lado, la tecnología de mercados verticales generalmente viene con todo un ecosistema de equipos que mejoran la productividad. Y eso ciertamente es cierto para el AMobile GT-500.
Siguiendo en sentido horario, comenzando en la parte superior izquierda, se puede ver a) un agarre de pistola ergonómicamente diseñado con un disparador de escáner, b) una correa de mano de liberación rápida, c) la base de escritorio con un puerto micro-USB, d) un cargador de batería 4 en 1 con detección de sobrecalentamiento y LED que muestran el estado de carga, e) un estuche con correa de mano, f) un lector de UHF/colector de datos y g) un soporte para vehículo.

No subestimes el valor de la disponibilidad de accesorios y periféricos diseñados específicamente para una herramienta de productividad. Cualquiera que haya lidiado con el mal ajuste y la calidad a menudo deficiente de los complementos de terceros puede dar fe de eso.
Cámaras de muy buena calidad Como prácticamente todos los dispositivos móviles en la actualidad, el Ultra-Rugged Handheld Device GT-500 de AMobile tiene una cámara frontal y una trasera. La cámara frontal se utiliza principalmente para llamadas de video y conferencias, y ofrece una resolución de 2 megapíxeles. La cámara más potente en la parte trasera se utiliza para la documentación y la fotografía general, y utiliza un sensor de 13 megapíxeles. La configuración de la cámara permite seleccionar entre cuatro resoluciones: 1, 4, 6 y 9.5 megapíxeles. Las imágenes de prueba que tomamos en la configuración más alta salieron con una resolución de 4,096 x 2,304 píxeles, que equivale a 9.5 megapíxeles. Ambas cámaras se pueden utilizar tanto para fotos como para videos.

Las cámaras integradas en dispositivos móviles verticales y tabletas rugerizadas han sido decepcionantes en el pasado (por decir lo menos), incluso las mejores quedaban rezagadas en comparación con lo disponible en cámaras compactas y smartphones de consumo. Esto está cambiando ahora, probablemente impulsado por la demanda de clientes acostumbrados a las excelentes cámaras incorporadas en smartphones de consumo. Y en efecto, la cámara de documentación orientada hacia la parte trasera del Ultra-Rugged Handheld Device GT-500 es muy buena. No a la altura de las cámaras DSLR, por supuesto, pero definitivamente cumple con la tarea de documentar lo que sea necesario en el campo. Las fotos de prueba que tomamos con el dispositivo eran muy nítidas y carecían de la frustrante sobrecompresión que afecta a casi todas las cámaras integradas más antiguas.
La captura de pantalla a la derecha muestra algunas de las pantallas de configuración de la cámara, y cómo se ve en modo de toma de imágenes.
La interfaz de usuario es bastante elaborada, con 14 ajustes de escena, 8 ajustes de balance de blancos, control de exposición +/-3EV, detección de rostros (incluido el reconocimiento de múltiples rostros, toma de sonrisas, etc.), anti-vibración, temporizador de 2/10 segundos, 40 o 99 tomas continuas, ajustes ISO de 100 a 1600 y automático, y más. Los usuarios también pueden configurar la nitidez, tono, saturación, brillo y contraste a bajo, medio o alto. A los amantes de la velocidad les gustará el ajuste de retardo cero del obturador. La cámara puede tomar fotos en modo HDR, vista múltiple, panorámica, seguimiento de movimiento, foto en vivo y modo de imagen en imagen. Hemos recorrido un largo camino aquí.
Los usuarios pueden editar imágenes directamente en el Ultra-Rugged Handheld Device GT-500. Hay una gran cantidad de funciones disponibles, que incluyen 10 efectos de color, numerosos marcos, recorte, enderezado, espejo, numerosos filtros e incluso operaciones avanzadas como afilado, tono, vitalidad y curvas. La aplicación de la cámara también puede enviar imágenes a Mensajes, correo electrónico, Skype, OneDrive o cualquier otra aplicación de redes sociales que tenga en el dispositivo. Las imágenes también se pueden convertir a PDF.
En el modo de video, hay una configuración especial de grabación de reuniones para la grabación de audio, y se puede encender y apagar el micrófono. También hay video en intervalos con una foto tomada cada uno a diez segundos, y los usuarios pueden ajustar la calidad del video a baja, media, alta y fina. También está disponible la reducción de ruido.
Tener todos estos ajustes y características disponibles será importante para algunos usuarios, pero lo que más impresiona de la cámara GT-500 aparte de su velocidad y calidad es su capacidad para documentar trabajos tanto en imágenes fijas como en video.
Las imágenes a continuación fueron tomadas con el Ultra-Rugged Handheld Device GT-500 de AMobile en modo de 9.5 megapíxeles. Haz clic en la imagen para ver una versión a tamaño completo.

La cámara del G55 es capaz de tomar fotografías mucho mejores de lo que generalmente vemos en dispositivos móviles industriales. Hay una nitidez y detalle de imagen muy buenos, y hay poco de la compresión masiva que a menudo hace que las imágenes de estas cámaras integradas sean inútiles.
El video también es mucho mejor de lo que hemos llegado a esperar de las cámaras integradas en dispositivos robustos. La velocidad de cuadros y el enfoque son rápidos y la cámara no se queda atrás. El formato de grabación de 1080p con una resolución máxima de 1920 x 1080 píxeles es muy útil. Sin embargo, nos gustaría que el tamaño de grabación se pudiera seleccionar directamente, en lugar de a través de las opciones de calidad "baja, media, alta y fina".
El video a la derecha fue grabado con la cámara del Ultra-Rugged Handheld Device GT-500. Es un ejemplo de un clip que un mecánico automotriz o un afinador podrían grabar como adjunto a una orden de trabajo.
Es importante señalar que las aplicaciones de cámara que vienen con los sistemas operativos móviles a menudo se reemplazan con aplicaciones de terceros optimizadas para tareas específicas, o los desarrolladores e integradores de sistemas incluyen funcionalidad de cámara y video directamente en aplicaciones personalizadas.
En resumen, las funciones de imagen fija y video del Ultra-Rugged Handheld Device GT-500 son más que suficientemente buenas para prácticamente cualquier trabajo de documentación.
Seriamente resistente y robusto Mientras que el G55 más delgado y ligero de AMobile oculta su resistencia inherente en un diseño elegante y engañosamente similar a un smartphone, nadie dudará de la robustez del GT-500. Este es un ordenador portátil sustancial y sólido. Y sus especificaciones de robustez son impresionantes.

Para protegerse de los elementos, el Ultra-Rugged Handheld Device GT-500 cuenta con un sellado IP67, donde el "6" significa que está completamente a prueba de polvo y el "7" que también está sellado contra los efectos de la inmersión en agua hasta aproximadamente un metro. Esto significa que el GT-500 puede sobrevivir fácilmente no solo a la lluvia o a un buen lavado con manguera, sino también a una caída en un charco o incluso en un arroyo. Nadie, por supuesto, dejaría caer intencionalmente una herramienta valiosa en el agua, pero puede suceder, y en ese caso es mejor tener un dispositivo sellado con IP67 que uno que solo tenga IP65, como el G55.
El dispositivo también puede soportar caídas desde cinco pies de altura. Los smartphones de consumo pueden sobrevivir a una caída de cuatro pies dentro de una carcasa de terceros, y aún así no hay garantías de que puedan resistir una caída, y mucho menos múltiples caídas. Cinco pies es más que dejar caer un dispositivo mientras se usa con las manos mientras se camina (alrededor de cuatro pies), por lo que hay un margen adicional.
El rango de temperatura de funcionamiento indicado de 5 a 131 grados Fahrenheit (-15 a 55 grados Celsius) es lo suficientemente amplio como para permitir que el dispositivo se utilice prácticamente en cualquier lugar.

The impressive strength provided by the GT-500's internal magnesium frame suggests a high degree of toughness and ability to withstand accidents and abuse. And the device does feel absolutely rock-solid. External ports all have tight-fitting protective rubber plugs with their own replaceable o-ring seals.
However, while AMobile's literature mentions MIL-STD-810G certification, it does not say which MIL-STD-810G or similar tests, specifically, have been performed. Vibration, for example, can be a big issue if a device rattles around in a vehicle or if it's mounted on something that vibrates a lot. Users may also want to know its ability to handle tumbles, altitude, shock, shielding, and perhaps salt fog resistance and so on. We'd encourage AMobile to make the results of such tests available in its sales literature.
That said, we're confident that the AMobile Ultra-Rugged Handheld Device GT-500 will hold up very well in the field and under tough conditions. Its structure and design are exceptional, its sealing is well thought-out, and we didn't hesitate to dunk the device in our testing. But we'd still like to see more official test results.
Summary: AMobile Ultra-Rugged Handheld Device GT-500 — tough and rugged Android mobile computer for worldwide deployment
While AMobile Intelligent Corp. already has the sleek 5.5-inch G55, with the Ultra-Rugged Handheld Device GT-500 the company offers a more substantial, more field-oriented Android 7-based handheld computing device for tough jobs in even the most challenging environments.

IP67 sealing means the GT-500 is totally dustproof and can even handle total immersion in water. It can survive 5-foot drops thanks to its tough internal magnesium frame and substantial external protection. Despite its solid build, the GT-500 remains compact, pocketable, and suitable for one-handed operation.

Sporting a spacious large, bright, and very sharp (294 dpi) 5.0-inch capacitive multi-touch display means the Ultra-Rugged Handheld Device GT-500 has enough screen real estate for complex applications, and enough sharpness for even minute details. The large replaceable battery should last well beyond a full shift.
Built around the MediaTek "WorldMode" MT6735 smartphone platform, the dual-SIM Ultra-Rugged Handheld Device GT-500 merges 2G, 3G and 4G communication technologies and is capable of seamlessly roaming across high-speed 4G LTE networks uninterrupted.
For applications that require extensive data collection, the Ultra-Rugged Handheld Device GT-500 is available with an integrated 1D/2D barcode scanner. There's a 13-megapixel documentation camera and a 2-megapixel frontal camera for video conferencing. There's also NFC, dual-band WiFi, GPS and Bluetooth 4.1.
With the Android-powered Ultra-Rugged Handheld Device GT-500, AMobile provides a rugged, rock-solid handheld computer that's large and powerful enough for any job, yet still small and light enough to go anywhere, and, thanks to its WorldMode technology, communicate anywhere. -- Conrad H. Blickenstorfer, July 2016/April 2018